🌐 1. Introduction & Overview

Welcome to InstaRate, an application designed, engineered, and maintained by Mixlexa Organization ("we", "our", or "us") based in Lahore, Pakistan. InstaRate is a 100% universal digital store and installment (qist) management tool for independent retailers and shopkeepers.

We respect your privacy and are fully committed to protecting the personal data of our app users. This Privacy Policy outlines the exact types of information we collect, how it is used, and the measures we take to keep your data safe.

📋 2. Information We Collect

To provide you with account access, store management, and WhatsApp customer booking functionality, InstaRate collects only the essential information listed below:

• Account Registration & Login Data: Full Name, Mobile Phone Number, and Email Address.
• Business & Product Data: Product catalog names, model numbers, pricing details, and installment rate lists entered or imported (via PDF) by the shop owner into the app.
• Staff & Referral Credentials: Assigned staff member names, staff login credentials, and dealer referral IDs generated for salesperson commission tracking.

⛔ NO CNIC COLLECTION: InstaRate DOES NOT collect, request, or store CNIC numbers, National Identity Cards, government IDs, biometric data, or sensitive financial bank details.

🛠️ 3. How We Use Your Information

The information collected by InstaRate is strictly used for the following operational purposes:

• To authenticate your store login and manage your store profile.
• To store and calculate installment (EMI) plans for your shop items (from 2 Months up to UNLIMITED Months).
• To generate PDF quotations with your store logo and details.
• To enable 1-click WhatsApp order bookings directly between your shop customers and your WhatsApp number.
• To track staff member referral links for internal shop commission calculations.

🔐 4. Data Security & Local Storage

InstaRate is built with local-first security architecture. All your business records, product pricing, and PDF rate lists are stored locally on your device with 256-bit local device encryption.

We do NOT sell, trade, or rent your personal or business data to third parties, advertising networks, or external brokers.

🔗 5. Official Links & Third-Party Services

InstaRate utilizes standard Android platform services (such as Google Play Services for app installation and WhatsApp API for 1-click customer order messaging). We encourage users to review our official resources:

• Official Website: https://mixlexa.org/instarate/
• Video Tutorials Hub: https://mixlexa.org/instarate/tutorials/
• Master FAQ Center: https://mixlexa.org/instarate-faq/
• YouTube Channel: https://www.youtube.com/@InstaRate

✉️ 6. Contact Us & Support

If you have any questions, privacy concerns, or data requests regarding InstaRate, please contact us directly: